Shipping policy

Shipping Policy

At Unique Supplies, we aim to deliver your order quickly, safely, and reliably.

📦 Order Processing

  • All orders are processed within 1–2 business days.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

🚚 Shipping Time

  • Major Cities: 2–4 working days

  • Other Cities / Remote Areas: 3–6 working days
    Delivery time may vary due to weather, courier delays, or unforeseen circumstances.

💰 Shipping Charges

  • Shipping charges (if applicable) are shown at checkout.

  • Any free delivery offers will be clearly mentioned on the product page or promotion.

💵 Cash on Delivery (COD)

  • We offer Cash on Delivery across Pakistan.

  • Please ensure correct address and contact details to avoid delivery issues.

📍 Address Accuracy

  • Customers are responsible for providing accurate and complete shipping details.

  • Orders with incorrect or incomplete addresses may be delayed or cancelled.

📦 Damaged or Missing Items

  • If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of delivery with clear pictures for assistance.

❌ Order Refusal / Non-Delivery

  • Refused or undelivered orders due to customer unavailability or incorrect information may not be re-shipped.

📞 Contact Us

For any shipping-related queries, feel free to contact us via:

  • Facebook / Instagram DM

  • WhatsApp (during office hours: 10 AM – 6 PM)

If you want, I can:

  • Rewrite this in Urdu

  • Shorten it for Shopify policy page

  • Customize it exactly for US Organics / Unique Supplies branding

  • Add Return + Refund policy to match this

Just tell me 👍